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SMART ACCESS & AUTOMATION

Turn every location into a smart self-service point.

Launch pickup, return, rental and local services through one platform that connects compatible smart lockers and access-controlled equipment from different hardware providers. Users can reserve, pay and unlock services instantly with their smartphones.

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One platform. Different hardware. One user experience.

Smart locker installation illustrating a self-service locationSmart locker • example configuration
lockandspace.com
LOCK & SPACEStore your luggage

Choose an available compartment

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ONE PLATFORM. TWO CONNECTED EXPERIENCES.

One platform. Two connected experiences.

Operators manage locations, equipment, services and usage in one place. Users receive one simple digital experience for reservation, payment and access.

01 — B2B

For operators

Control the service behind the scenes.

  • Configure locations, services and operating rules
  • Set availability, pricing and voucher rules
  • Monitor equipment, occupancy and activity
  • Manage multiple locations from one workspace
LOCK & SPACE PLATFORMReservations · payments · access · insights
02 — B2C

For users

Use the service without waiting for staff.

  • Find the right service at the right location
  • Reserve a space or service online
  • Pay in the same simple flow
  • Unlock and use it instantly with a smartphone
SOLUTION PACKAGES

One platform. The right configuration for each location.

Start with the services your location needs, then select compatible hardware, operating rules and integrations around that use case.

Smart LockersPRIMARY USE CASE

Smart Lockers

Self-service pickup, returns, rentals and temporary storage with digital access and configurable compartment sizes.

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E-bike and Charging StationsMOBILITY SERVICES

E-bike and Charging Stations

Secure bicycle storage and compatible charging or access-controlled mobility services.

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CONFIGURED FOR THE SITE

Custom Access Solutions

Reservable equipment, service cabinets, pickup points, storage areas and other access-controlled spaces.

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FOR USERS

One simple experience for every service.

Users can find a location, choose a service, reserve or pay online and access the assigned space directly from their smartphones.

lockandspace.com
LUGGAGE STORAGECompartment 08 is readyOpen compartmentSecure browser session • no app required
  1. 01Find a location
  2. 02Choose a service
  3. 03Reserve or pay
  4. 04Unlock instantly
  5. 05Complete
FOR OPERATORS

Manage every location from one dashboard.

01

LOCK & SPACE Platform

Reservations, payments, identity, access rules, monitoring and reporting.

02

Solution Packages

Luggage storage, bike facilities, equipment rental and controlled pickup.

03

Site Integration

Hardware selection, installation, branding and customer-specific connections.

LOCK & SPACEConceptual operator view
OPERATIONS

Manage every location from one dashboard

All locations
Device status● Connected
ReservationsToday
UtilizationBy location
Location and serviceStatusOccupancy
Hotel • Luggage storage
Online8 / 12
Resort • Bike hub
Online4 / 6

Conceptual operator view. Shown to explain platform capabilities; not live operational data.

No physical keysNo app installation where the web experience is sufficientSimple reservation and paymentSecure digital accessConsistent experience across locations
FOR OPERATORS & INTEGRATORS

Choose the right hardware for every location.

Lock & Space is designed as a hardware-independent platform. Compatible smart lockers and access systems from different providers can be connected through a common integration layer, so equipment can match the location, usage and budget.

Lock & Space does not replace locker manufacturers.It connects compatible hardware into one operational platform and one user experience.
MULTI-TENANT SAAS

Build and operate your own service network.

Each operator has a dedicated workspace to manage locations, equipment, services, users, pricing and reporting as its network grows.

COMPATIBLE VENDOR APIs

Lock & Space integrates compatible vendor APIs through a common platform layer, giving one operator network a unified operational view and consistent user experience.

  1. 01

    Identify the location and use case

    Define the services, expected usage, capacity and technical requirements.

  2. 02

    Select and integrate suitable hardware

    Use compatible existing equipment or select the right hardware provider for the location.

  3. 03

    Operate through one platform

    Manage services, access, usage and reporting while users receive one consistent experience.

BUILT FOR THE LOCATION

Designed around real places and real workflows.

Hospitality and destination teams can offer useful physical services without creating another manual workflow.

01

Shopping Centres & Retail

Offer pickup, returns, rentals and local services while creating new reasons to visit the location.

02

Hotels & Resorts

Reduce manual reception work and provide secure self-service storage and access.

03

Tourism & Destinations

Support luggage storage, rentals, charging and visitor services.

04

Mobility & Transport

Provide secure storage, equipment access and mobility-related services.

05

Public & Custom Projects

Connect public-space infrastructure and specialized access-controlled services.

A PRACTICAL FIRST STEP

From one pilot location to a connected network.

The pilot validates the business model, user experience and most relevant services with real users before expanding to additional locations.

  1. 01

    Define the pilot

    Select the location, target users, initial services and measurable success criteria.

  2. 02

    Configure the solution

    Select suitable hardware, connect it to Lock & Space and prepare the user experience.

  3. 03

    Operate and measure

    Run the service with real users and monitor adoption, transactions, reliability and feedback.

  4. 04

    Decide and scale

    If agreed targets are achieved, move into production and expand gradually to additional locations.

A practical, measurable first step

  • Location, workflow and success-criteria definition
  • Suitable hardware and integration configuration
  • One-site preparation and user experience setup
  • Real-user operation, results and rollout recommendation

The pilot measurement period begins once the service is operational. If the original use case underperforms, equipment can be adapted to other services or promotional use.

What the pilot can measure

Completed transactionsUtilizationRevenue by device or compartmentReception time savedSupport interventionsJourney completionGuest feedback
A PRACTICAL FIRST STEP

Start with one location. Prove the model. Scale across the network.

Together, we define the location, initial services and measurable pilot criteria before preparing the solution for real users.

Discuss a Pilot